Are you able to log into the SSG5 during the incident?
- Yes, but logs don't show anything related to the package loss.
Do the policy logs for internet access show hits during the incident?
- Nope. I'll follow the suggestion to run a debug/snoop, but for that I'll have to re-route the default route to the local link and provoke the issue, I'm waiting for a proper moment to run that.
Do you have monitoring in place that can tell what the cpu utilization and bandwidth use is at the time of the incident?
- Yep, no issues there. All is regular in that matter.
How does routing switchover work from local internet to MPLS?
- I remove the default route with the lower priority and the other pointing to the MPLS gateway kicks in.
Can you do an internet site traceroute during the incident to verify routing is out the expected path.
- I could, but never had to, public IP verification shows the remote site public IP and also the Juniper points which route is active.
Thanks guys. Appreciate it.
- Yes, but logs don't show anything related to the package loss.
Do the policy logs for internet access show hits during the incident?
- Nope. I'll follow the suggestion to run a debug/snoop, but for that I'll have to re-route the default route to the local link and provoke the issue, I'm waiting for a proper moment to run that.
Do you have monitoring in place that can tell what the cpu utilization and bandwidth use is at the time of the incident?
- Yep, no issues there. All is regular in that matter.
How does routing switchover work from local internet to MPLS?
- I remove the default route with the lower priority and the other pointing to the MPLS gateway kicks in.
Can you do an internet site traceroute during the incident to verify routing is out the expected path.
- I could, but never had to, public IP verification shows the remote site public IP and also the Juniper points which route is active.
Thanks guys. Appreciate it.