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Re: Port forwarding failing despite following KB4740 and three-step guide

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Hi,

Can you please also collect the packet capture and provide us with the output of the same. This will help us to confirm if the traffic is coming on the device or not:

# Login the device via root user and execute the below commands:

++snoop filter del
++unset ff( run this till you see 'invalid id' output)
++set ff src-ip <Client> dst-ip <server>
++set ff src-ip <server> dst-ip <Client>
++snoop filter ip src-ip <Client> dst-ip <server>
++snoop filter ip src-ip <server> dst-ip <Client>

++clear db
++Snoop detail(make sure you are logged in as the root admin)
++snoop detail len 1514
Please start the wireshark capture on both client and  servers at this point
++debug flow basic
++snoop (enter and press Y)

press 'esc' key on keyboard to stop both snoop and debug
++get db s (will provide you the output)

once the output is taken, run following commands to clear filters.
++snoop filter del

Kindly let me know if you face any issues.

Regards,
Rishi

 JTAC


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