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VPN issue - matched tunnel-id packet dropped, no way(tunnel) out

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HI all,
We have a VPN set-up on a Juniper SSG to a remote site firewall, the VPN tunnel is up

 

To paint the picture, we are trying to send ICMP traffic from a subnet behind the local juniper,

 

 

the source address is: 172.24.4.55

 

The destination is over a VPN, and is a destination address of

 

172.17.207.254

 

 

Now looking at the logs, everything seems to be ok up until the following outputs

 

 

Permitted by policy 1097
No src xlate NHTB entry search not found: vpn none tif tunnel.25 nexthop 172.17.207.254
matched tunnel-id <0x00000000>
packet dropped, no way(tunnel) out

 

 

the following 2 lines are the issue

 

 

matched tunnel-id <0x00000000>
packet dropped, no way(tunnel) out

 

 

so basically investigation shows that this usually occurs if there are 2 VPN tunnels bound to the same tunnel interface, however in this case, this is not, there is only the one on tunnel25

 

 

Is there anything else that could be causing this? I can provide some outputs from CLI if need be, I have checked things like routing, ACL's, tunnel settings, comparing this with another remote site they can get traffic to fine from the same source.

 

 

 

 

 

 

 


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