Hi,
1: Please make sure you have all the configuration correct:
https://kb.juniper.net/InfoCenter/index?page=content&id=KB4582&smlogin=true&actp=search
https://kb.juniper.net/InfoCenter/index?page=content&id=KB27464&smlogin=true&actp=search
2: Check the 'get event' & 'get log sys' if you get any clues.
3: Finally, you may need to take below debugs:
get socket
cl db
debug pki all
debug ssl all
debug socket all
<reproduce the issue>
undebug all
get db st
get socket
Thanks,
Vikas