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Dears,

 

i would appreciate your help with my case:

 

i have a remote public IP for call manager, i need to grant the PCs on my LAN PCs to access it, so i have added a route and policy to allow the access to that IP, once i configured it on one of the LAN PCs softphone, it got connected for a while then it start to flap between connected and disconnected, ALG SIP is enabled on my firewall (ssg350) , the Public IP is reachable without any issue, i've been informed that the RTP traffic is not reaching the call manager in the remote site, while im allowing ANY ports to towards that IP.

 

could you please share your experience with me so i can troubleshoot the problem.

 

thanks in advance


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